How We Deliver Your Order

How We Deliver

Tail lift deliveries & What to expect

Here at Quickfuels, we deliver all our products via a separate haulage company to allow us to provide next day delivery across the UK. Here is what to expect and what is involved with tail lift deliveries.

When you make an order from us, we send our products on a wooden pallet, so it can be easily picked up by the lorry and dropped to you on the kerbside. This is also known as a tail lift delivery and are a little trickier than your usual parcel delivery so here is a comprehensive guide and what you should expect on the day of your delivery and information that will allow you to understand if a smaller truck is necessary for your delivery. 

What is kerbside delivery?

Kerbside delivery is exactly what it sounds like; your items will be left outside on the kerb, where you would normally park a car. Why? Because as the delivery trucks are so large, it is much safer to drop your item on the road rather than manoeuvring such a large vehicle onto your driveway and risk damage to the property of others.

Where we can’t deliver:

As the pump truck is required to offload the goods from the delivery truck, there are some surfaces and inclines that make delivery almost impossible due to pump trucks small wheels. These include:

  • Steep inclines
  • Gravel
  • Soft surfaces such as grass

As our haulier’s delivery policy is kerbside only, this almost guarantees that these surfaces can be avoided and a safe and efficient drop off can be made. 

What if my road is too small?

If your road is too small, nothing to worry about! Just let us know before your order is dispatched so we can request a smaller truck to make the delivery instead. Give us a call on… and we can arrange that for you.

Delivery Truck Dimensions:

Below are the standard 18 tonne lorry dimensions. Sizes may vary slightly depending on make & model.

 

Foot

Inches

Metres

Length

32’5”

389”

9.88

Height

12’

144”

3.65

Width

8’3”

99”

2.51

Tail lift - width

7’

84”

2.13

Tail lift - length

7’

84”

2.13


Here are the dimensions of the 7.5 tonne delivery truck that may also be used.

 

Foot

Inches

Metres

Length

27’4”

328”

8.33

Height

11’6”

138”

3.50

Width

8’2”

98”

2.48

Tail lift - width

6’

72”

1.82

Tail lift - length

6’

72”

1.82

What do I do with the pallet?

As the haulier does not collect used pallets, so we ask you to dispose of the pallet safely. You can do this by using it as kindling, donating it a nearby yard or recycling it responsibly. 

Any more questions?

If you can't find the answer to your query here, get in touch with a member of the Quickfuels team on 01695 425 032 between 8am - 5pm Monday - Friday or 8am - 12pm on Saturday. 

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